Shipping policy
Shipping Policy
Last Updated: January 2026
Welcome to MODEGOD. We are committed to providing a smooth, reliable, and efficient shipping experience for all of our customers. Please review our shipping policy below before placing your order.
Order Processing
All orders are processed within 1–2 business days (Monday through Friday, excluding holidays).
Once your order has been processed and shipped, you will receive a confirmation email with your tracking information.
Please note that orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times
Standard Shipping
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Estimated Delivery: 3–7 Business Days
Expedited Shipping (When Available)
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Estimated Delivery: 2–4 Business Days
Delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, or peak shopping seasons.
Shipping Locations
MODEGOD currently ships throughout the United States.
At this time, we do not offer international shipping. We hope to expand our shipping destinations in the future.
Shipping Rates
Shipping charges are calculated during checkout based on your shipping address and the selected shipping method.
From time to time, MODEGOD may offer Free Shipping promotions. Any applicable offers will be displayed on our website.
Order Tracking
After your order has been shipped, you will receive an email containing your tracking number and a tracking link.
Tracking information may take up to 24–48 hours to become available after your shipment has been dispatched.
Incorrect Shipping Address
Please verify your shipping address carefully before placing your order.
MODEGOD is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you notice an error, please contact us immediately. We will do our best to update your address before your order is shipped.
Lost, Delayed, or Stolen Packages
While we work with trusted shipping carriers, delays can occasionally occur.
MODEGOD is not responsible for delays caused by:
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Severe weather
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Natural disasters
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Carrier service interruptions
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High shipping volumes
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Customs or government actions
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Incorrect customer information
If your tracking shows your package as delivered but you have not received it, please contact the shipping carrier first. If additional assistance is needed, our support team will be happy to help.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery.
Please include:
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Your order number
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Photos of the damaged package
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Photos of the damaged product
Our customer support team will review your request and work to provide a suitable resolution.
Multiple Shipments
If your order contains multiple items, they may ship separately depending on inventory availability or warehouse locations.
You will receive separate tracking information for each shipment if applicable.
Order Changes or Cancellations
If you need to change or cancel your order, please contact us as soon as possible.
Once an order has entered the shipping process, we cannot guarantee that changes or cancellations can be made.
Contact Us
If you have any questions regarding shipping or your order, our customer support team is here to assist you.
MODEGOD
Email: khuljasimsim@outlook.com
Phone: (415) 367-7273
Customer Support Hours:
Monday – Friday
9:00 AM – 6:00 PM (EST)
Thank you for choosing MODEGOD.
We appreciate your trust and are committed to delivering premium sports gear, performance apparel, footwear, and outdoor accessories with exceptional service every step of the way.